Returns & Exchanges
At Celestia, we want you to be completely enamored with your fashion finds. If your purchase isn't a perfect fit, we offer a seamless 30-day return policy for all unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original box with all tags attached, ensuring the pre-paid shipping label is clearly visible on the outside.
- 3.Ship It Back
Drop off your package at any authorized carrier location or schedule a complimentary home pickup through our logistics partner.
- 4.Receive Your Refund
Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.